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Female order picker


All goods are carried via FedEx International, unless otherwise stated.


Shipping Dates

​Shipments to Zimbabwe are processed every Friday.

Expedited Shipping : If you need your item shipped sooner than the shipping date, you can make a request for an extra fee , which will be based on weight and type of item.

Approved shipments will be sent within three business days after receiving the ship request.


Shipping Deadline

We have to receive your purchase at our warehouse and check it in 3 days before the ship date in order for it to be shipped out on our scheduled date.


Lost or Damaged Goods

Submit your claims for lost or damaged items within 5 days of receiving them.

Please address claims to

Attn : claims department


Shipping Partner

All shipments are scheduled and shipped through FedEx International



  • Paid insurance rates are based on the declared value of your items.

  • Insurance costs $2.99 for every $100.00 of the items value.

Please inform us via email if you would like to add insurance to your shipment

  • If the value of your shipment is over $1000, it will automatically be insured.


Shipping Times

All processed shipments usually arrive at their final destination within 6 - 10 days.

Shipping Policy
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