Shipping and Fulfillment Policy
Last updated January 31, 2022
Any approved shipments will be shipped within 3 business days of receiving ship request
Shipments to Zimbabwe are on every 1st and 15th of the month and on every Friday and can be expedited for an extra fee
All shipments are scheduled and shipped through FedEx International
Your order has to arrive at our warehouse 3 days prior to ship date
A request can be sent to ship sooner than ship date for an extra fee depending on the weight and item:
Attn: Expedited Shipping
Please note, you will be responsible for all extra shipping costs.
Paid insurance rates are based on the declared value of your items.
Insurance costs $2.99 for every $100.00 of the items value.
Please inform us via email if you would like to add insurance to your shipment
LOST OR DAMAGED GOODS
You must file your claim for damaged or missing contents no later than 5 calendar days from the delivery date. Claims for undelivered or lost shipments must be filed within two months of the shipment date.
Please address claim to firstname.lastname@example.org Attn : claims department
Any approved shipments to all other countries can be shipped within 3 business days at no extra cost
● Shipments take 6 - 10 days to reach final destination
If you have other questions concerning our shipping policy, please contact us at: